Privacy Policy

Data controller: [LEGAL NAME], [REGISTERED ADDRESS], VAT/Reg. [VAT / COMPANY NUMBER]. Contact: [SUPPORT EMAIL].

What we collect. Identification and contact data (name, email, shipping/billing address, phone), order and payment information (processed by our payment providers; we do not store full card numbers), and technical/usage data (IP address, device, cookies).

Why we process it (GDPR, Reg. (EU) 2016/679). To fulfil your order (performance of a contract, Art. 6(1)(b)); to comply with tax/accounting obligations (legal obligation, Art. 6(1)(c)); for marketing, analytics and ads based on consent (Art. 6(1)(a)) and/or legitimate interest (Art. 6(1)(f)).

Sharing. We share data only with processors who help us operate: Shopify, payment providers, shipping carriers, email/marketing tools, and analytics/advertising platforms (e.g. Meta). Transfers outside the EU are covered by appropriate safeguards (Standard Contractual Clauses).

Retention. Order data is kept as required by law (typically up to 10 years for accounting); marketing data until you withdraw consent.

Your rights. Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent at any time by emailing [SUPPORT EMAIL]. You may also lodge a complaint with your local Data Protection Authority.

Cookies. We use essential cookies (to run the store) and, with your consent, analytics and advertising cookies. Manage your preferences via our cookie banner at any time.